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Work Groups

IARO members work together in four groups, each to be led by a member with support from the Secretariat: how airport rail links perform, air and rail as one journey, the case for rail access, and stations that work for everyone. Only members can join, read and post.

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  • Work Group 1

    Air-Rail Benchmarking

    How airport rail links perform, and what drives it

    • Mode share, journey times, frequency, reliability, fares, satisfaction and accessibility
    • For air passengers and airport staff alike
    • Common definitions, only where they are useful
    • Cost benchmarking between like-for-like operations, shared in confidence

    Members only Looking for a lead

  • Work Group 2

    Integrated Ticketing

    Air and rail, booked and used as one journey

    • From add-on rail tickets to combined itineraries
    • Distribution, fares, payment, revenue settlement and minimum connection times
    • Disruption: connection protection, rebooking and refunds
    • Baggage, from through-check-in to tracing lost bags

    Members only Looking for a lead

  • Work Group 3

    Sustainability

    Making, and proving, the case for rail access

    • Getting passengers and staff out of cars and onto rail
    • First and last trains that fit flight times
    • Comparable measures of energy and emissions
    • Telling passengers what their choice saves

    Members only Looking for a lead

  • Stations and interchanges that work for everyone

    • Station siting, terminal links and wayfinding
    • Inclusive design, from luggage to disability
    • Platform and train layouts that spread passengers along the train
    • Balancing ambition with cost and future capacity

    Members only Looking for a lead

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